Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us. This may include your name, email address, phone number, and any other details you choose to provide.

We also automatically collect certain information about your device and how you interact with our website using cookies and similar technologies.

2. How We Use Cookies

Cookies are small data files stored on your device. We use them for several purposes:

• Essential Cookies: Necessary for the website to function properly. This includes storing your cookie preferences.
• Analytics Cookies: Help us understand how visitors use our site, allowing us to improve it.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements or for chat widgets and integrations.

You can manage your cookie preferences at any time by clearing your browser cookies or using the cookie banner settings on our site.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our HVAC and fabrication services.
• Respond to your comments, questions, and requests for quotes.
• Communicate with you about services, offers, and promotions.
• Monitor and analyze trends, usage, and activities in connection with our website.

4. Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to evaluate your use of the website, compile reports on activity, and provide other services relating to website activity and internet usage. These services use cookies and other tracking technologies to collect information about your use of our site. You can learn about how Google uses your data by visiting Google's Privacy & Terms.

5. Data Sharing and Disclosure

We do not sell your personal information for monetary value. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
• Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information. To opt-out of cross-context behavioral advertising (sharing), please use our cookie consent banner to reject non-essential cookies.
• Right to Limit Use of Sensitive Personal Information: You have the right to direct us to limit our use of your sensitive personal information to that which is necessary to perform our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Categories of Personal Information Collected & Retention

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers: Name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. (Retained as long as necessary for business purposes or until deletion is requested).
• Internet or other electronic network activity information: Browsing history, search history, and information regarding your interaction with our website. (Retained according to our cookie policy).

Do Not Track (DNT) & Global Privacy Control (GPC)

Our website respects Global Privacy Control (GPC) signals and Do Not Track (DNT) browser settings. When our system detects a valid GPC or DNT signal, we automatically treat it as a request to opt-out of the sale or sharing of your personal information.

To exercise your rights, please contact us using the information below or by clicking the "Do Not Sell or Share My Personal Information" link in our website footer. We may need to verify your identity before processing your request.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us via the form on our website or by calling our office.